Returns & Exchanges
At NUMI KOREA, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
Ship the Items
Print the prepaid shipping label provided via email and drop off your package at any authorized shipping carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing