Frequently Asked Questions
Everything you need to know about shopping with NUMI KOREA
Where are NUMI KOREA products shipped from?
All our products are authentic and shipped directly from our distribution centers in South Korea to ensure the highest quality and freshness.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days, while express shipping options usually arrive within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Are the products sold on NUMI KOREA authentic?
Yes, we guarantee 100% authenticity. We work directly with authorized brand distributors and manufacturers in Korea to source every item in our catalog.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets to provide a secure and seamless checkout experience.